Apply First Aid

How long is this course valid?

The CPR component of this course is valid for 12 months. The first aid component is valid for 3 years.

Do I need to complete a workbook?

If you are new to first aid, there are 2 options for training – a two-day course, or a workbook plus one-day course. The workbook allows you to cover much of the theory at your own pace prior to attending the one-day course where you will revise the theory and complete all of the required practical components. You will receive a first aid manual which will assist you to answer the questions in your workbook. The first aid manual is also available online.

If your competency has recently expired and you are completing a recertification course, you do not need to complete a workbook. However, if it has been a long time since your competency expired or if you are feeling a little unsure, we advise completing a workbook as this will allow you to revise your theory knowledge prior to the one-day course. It will also allow you to catch up on any changes to first aid treatment since last time you attended training.

Should I complete a workbook or a two-day course?

It really comes down to personal preference and how you best learn. The workbook is a great option if you are unable to spend two days attending training or if you prefer to learn at your own pace. The two-day course is a great option if you prefer to learn by listening to and interacting with others. Both options are the same price and you will achieve the same competency.

I’ve done training before but it’s expired. What do I need to do?

If your competency has recently expired, attend a one-day recertification course to renew your CPR and first aid competencies. If it has been some time since your competency expired or if you are feeling a little unsure, we advise completing a workbook as this will allow you to revise your theory knowledge prior to the one-day course. It will also allow you to catch up on any changes to first aid treatment since last time you attended training.

Do I have to do all of my workbook?

The workbook is a pre-course workbook and it must be completed in full and brought with you to your training session.

I’m having trouble completing my workbook.

If you are having difficulties finding answers to the questions, don’t hesitate to contact one of our team members who can help you out. The workbook will direct you as to which pages of the manual need to be read in order to answer the questions.

If you are experiencing difficulties completing the workbook due to language or literacy needs, we suggest completing the workbook as part of a group; asking others to assist with reading or consider completing the two-day course instead of the workbook option.

Should you prefer to study online, the manual can be accessed through our website.

Will I get a certificate?

Upon demonstrating competency, you will receive a Nationally Recognised Statement of Attainment. Usually, if you attend a course on EHSG premises, you will receive your Statement of Attainment upon completion. If you attend a course on a weekend, your Statement of Attainment will usually be processed the next working day and you will receive an email to advise when it is ready for collection. If you attend a course on your worksite, your Statement of Attainment will usually be posted directly to your employer, along with those of the other students who attended the same course. Sometimes there are exceptions though, and your trainer will advise you during your course.

What do I need to bring?

You may like to bring a notepad and pen to take some notes. If you have completed a workbook course, you must bring your completed workbook with you to the course. You may wish to bring a light jacket as it can get cool in the training room.

What is the address?

EHSG is located at Shop 2, Spencer House, 120 Hanson Road Gladstone. Spencer House is a large green building, located on the right hand side when travelling north along Hanson Road.

Where should I park?

Parking is limited in the Spencer House car park; however there is ample on-street parking available. Please be considerate of our neighbours and do not park in car parks which are marked for use by customers visiting neighbouring businesses. All parking at the rear of Spencer House is for Spencer House staff only.

What about lunch?

Complimentary tea, coffee and biscuits are provided during all courses. Bottled water, soft drinks and chips are available for purchase. Lunch is not provided; however we provide a fridge and a microwave should you wish to bring your own lunch. There are a number of food outlets located close by the EHSG premises, and you will have plenty of time to duck out and purchase lunch during full day courses.

What should I wear?

We encourage comfortable clothes in which you can easily move. To ensure comfort during the practical CPR component, we advise against wearing skirts, dresses and low cut tops. You do not need to wear your work uniform unless this is a requirement of your workplace.

Do I need to bring a copy of my previous certificate?

No.

Can I get a receipt for tax purposes?

This is generally provided upon payment. If you require an additional copy of your receipt, don’t hesitate to contact our Administration team.

I have some special needs; can I still attend this course?

Our premises is wheelchair accessible. EHSG will do everything possible to cater for your individual needs. Our trainers are highly experienced at modifying training to best suit learners. Please advise us of your requirements when booking so we can ensure training meets your needs.

How old do you have to be to complete this course?

We do not have an age limit for this course as every participant is different. Parents are the best judges of whether or not their child is ready to attend training. We usually find that by high school, adolescents are ready to attend training and have the ability to remain focused for the session. Remember that first aid training can be a full day, which may be very tiring for a child.

We feel that even very small children can learn the life-saving skills of first aid and CPR, but may not yet be ready to tackle the assessment; if this is the case, we can arrange for your child to attend the course but not complete any assessment. We recommend that you attend the course with your teenager to assist them to feel comfortable. If they are new to first aid, the workbook option may be most suitable as it allows time for discussion and further research if they wish.

I’ve lost my certificate.

We can arrange a certificate reprint for a fee – please contact EHSG as you will need to complete a form. We can also issue you with an Interim Statement for free – this document states that you have been assessed as competent in your course but have misplaced your certificate.

Who will my trainer be?

Your trainer will be one of our team of trainers; all of whom hold a Certificate IV in Training and Assessment, as well as current first aid and safety competencies. Our trainers have additional skills – paramedics, registered nurses, registered teachers and volunteer ambulance officers are just some of the other roles our trainers fill.