Low Voltage Rescue & CPR

How long is this course valid?

As per current legislation, CPR and Low Voltage Rescue must be completed every 6 months.

Will I get a certificate?

Upon demonstrating competency, you will receive a Nationally Recognised Statement of Attainment. Usually, if you attend a course on EHSG premises, you will receive your Statement of Attainment upon completion. If you attend a course on a weekend, your Statement of Attainment will usually be processed the next working day and you will receive an email to advise when it is ready for collection. If you attend a course on your worksite, your Statement of Attainment will usually be posted directly to your employer, along with those of the other students who attended the same course. Sometimes there are exceptions though, and your trainer will advise you during your course.

What’s the difference between the New and Recertification course?

The New course is designed for participants who are brand new or who may not have completed a Low Voltage Rescue & CPR course for a length of time. This course allows additional time to understand the theory components and to practice rescue and CPR skills. The Recertification course is designed for participants who regularly attend Low Voltage Rescue & CPR courses. If you have previously completed training but feel your skills are a bit rusty, you are more than welcome to attend a New course. Both options are the same price and you will achieve the same competency.

Why did I get a wallet card, not a full-page certificate?

Following feedback from many clients that this competency needed to be shown on their worksite, we developed a wallet-sized card as this is more portable than an A4 certificate. This is still a Nationally Recognised Statement of Attainment, just in a smaller size than normal. As this wallet card is replaced every 6 months, we do not supply these laminated; however we can laminate your card for an additional $3 should you require.

What do I need to bring?

You may like to bring a notepad and pen to take some notes. You may wish to bring a light jacket as it can get cool in the training room.

What is the address?

EHSG is located at Shop 2, Spencer House, 120 Hanson Road Gladstone. Spencer House is a large green building, located on the right hand side when travelling north along Hanson Road.

Where should I park?

Parking is limited in the Spencer House car park; however there is ample on-street parking available. Please be considerate of our neighbours and do not park in car parks which are marked for use by customers visiting neighbouring businesses.

What about lunch?

Complimentary tea, coffee and biscuits are provided during all courses. Bottled water, soft drinks and chips are available for purchase. Lunch is not provided; however we provide a fridge and a microwave should you wish to bring your own lunch. There are a number of food outlets located close by the EHSG premises, and you will have plenty of time to duck out and purchase lunch during full day courses.

Do I need to bring a copy of my previous certificate?

No.

What should I wear?

We encourage comfortable clothes in which you can easily move. To ensure comfort during the practical CPR component, we advise against wearing skirts, dresses and low cut tops. You do not need to wear your work uniform unless this is a requirement of your workplace.

Can I get a receipt for tax purposes?

This is generally provided upon payment. If you require an additional copy of your receipt, don’t hesitate to contact our Administration team.

I have some special needs; can I still attend this course?

Our premises is wheelchair accessible. EHSG will do everything possible to cater for your individual needs. Our trainers are highly experienced at modifying training to best suit learners. Please advise us of your requirements when booking so we can ensure training meets your needs.

How old do you have to be to complete this course?

We do not have an age limit for this course as every participant is different. Parents are the best judges of whether or not their child is ready to attend training. We usually find that by high school, adolescents are ready to attend training and have the ability to remain focused for the session.

I’ve lost my certificate.

We can arrange a certificate reprint for a fee – please contact EHSG as you will need to complete a form. We can also issue you with an Interim Statement for free – this document states that you have been assessed as competent in your course but have misplaced your certificate.

Who will my trainer be?

Your trainer will be one of our team of trainers; all of whom hold a Certificate IV in Training and Assessment, as well as current first aid and safety competencies. Our trainers have additional skills – paramedics, registered nurses, registered teachers and volunteer ambulance officers are just some of the other roles our trainers fill.